Below you will find CASA DEL SOL BY MEDIA SPAIN S.L. personal data policy that contains information on how we collect, use, share and protect personal data.

1. Responsibility for your personal data

www.casadelsol.com is owned and maintained by MEDIA SPAIN S.L.

All data protection issues are sent to the following email address: info@casadelsol.com

MEDIA SPAIN S.L. responsible for the correct processing of the personal data you provide to us. We store and process your personal data in accordance with the data protection and privacy laws.

2. Information collected and processed

For renters:

When booking a holiday home at MEDIA SPAIN S.L. we treat the personal data you provide in connection with your booking. Normally, it is about name, address, telephone number and e-mail address and payment details.

For property owners:

When you choose to rent your holiday home via an agency agreement with MEDIA SPAIN S.L, we treat the personal data that you provide in connection with your booking. It is usually a matter of name, address, telephone number, e-mail address and bank account details and information about your holiday home.

Generally:

When you use our website we collect information about your use of the website via cookies or cookie files.

3. The purpose of the processing of personal data

The personal data you provide to us can be used for various purposes depending on your relationship with MEDIA SPAIN S.L., for example:

  • to make your reservation when making a booking at MEDIA SPAIN S.L.
  • to fulfill our obligations in connection with the mediation agreement when you rent your holiday home via MEDIA SPAIN S.L.
  • for statistics that help us optimize the rental and improve our service to you
  • to make regular visits to our website more personal
  • to inform you about our offers and other services that we believe may interest you
  • to address issues that come to our customer service
  • to send you the information you request.
  • 4. Legal basis for the processing of personal data

    When booking a holiday home via MEDIA SPAIN S.L. or when you include an agency agreement with MEDIA SPAIN S.L. You will receive specific information about the legal basis we invoke in the processing of your personal data.

    We process personal data on one of the following legal bases:

    contract Compliance

    With the lessee:

    When booking a holiday home via MEDIA SPAIN S.L. we treat the personal data you provide in connection with booking as this is required in order to be able to carry out your booking and fulfill the lease agreement. If you are not willing to provide this information, we will not be able to make your booking.

    With the homeowner:

    When you include an agency agreement with MEDIA SPAIN S.L. we treat the personal data that you provide in connection with the conclusion of this agreement and the details of your holiday home as these are required to be able to carry out and optimize letting and fulfill our contractual obligations. If you are not willing to provide this information, we cannot fulfill our contractual obligations.

    Legitimate interest

    For the lessee:

    When booking a holiday home via MEDIA SPAIN S.L. we treat the personal data you provide in connection with your booking because we would like to contact you with good offers. This processing of your personal data is carried out because we have a legitimate interest in keeping in touch with you in the hope that you will want to rent a holiday home through us in the future. You can therefore expect us to contact you regularly with offers.

    For the homeowner:

    When you include an agency agreement with MEDIA SPAIN S.L. we treat the personal data that you provide in connection with the conclusion of this agreement because we would like to contact you after the mediation agreement has ended with offers to resume our cooperation. This processing of your personal data is carried out because we have a legitimate interest in maintaining contact with you and thereby promoting the opportunity to be able to resume our cooperation. You can therefore expect us to contact you after the mediation agreement has expired with offers and information that is relevant to you when you decide whether you want to resume the lease via MEDIA SPAIN S.L.

    You always have the right to request that we cease sending you marketing material. You do this by writing to the following email address: info@casadelsol.com

    Generally:

    In order to optimize our service we use some personal data for statistical purposes. We carry out this treatment because we have an interest in providing the best possible service.

    We sometimes transfer encrypted email addresses to Facebook and Google, among others, so that they can MEDIA SPAIN S.L. behalf can use them to create interest in our products, services and concepts, and inspire users to visit our website. We also use customer information on review sites, including Trustpilot, and it may therefore happen that you receive a message where we ask you for your opinions in connection with a stay in a summer house and / or the services you have received from us. We carry out this treatment because we have an interest in targeting our marketing and providing the best possible service.

    You always have the right to oppose your personal data being processed for the above purpose. You do this by writing to the following email address: info@casadelsol.com

    Consent

    We do not pass on your personal information to a partner in order to be able to contact you with good offers etc. if you have not given us special consent to do so.

    If we use photos or videos of you in our marketing, we ask you before use for your consent.

    You can always revoke your consent by writing to the following email address: info@casadelsol.com

    Compliance with legal obligation

    When the law states that we are legally obliged to carry out a processing of personal data, we will carry out this treatment in accordance with our legal obligation.

    5. Transfer of personal data

    MEDIA SPAIN S.L. transfer, to the extent necessary, relevant personal data to property owners / lessees, rental companies, credit card companies, cleaning companies, and public authorities in order to be able to carry out and optimize leasing and thereby fulfill our obligations, be able to request correct and secure payment or to the extent required in accordance with applicable law. If you have not given us your explicit consent, we will not pass on your personal information to selected partners in order to be able to contact you with good offers etc. You can always withdraw your consent by writing to the following email address: info@casadelsol.com

    6. Storage time

    We only store your personal data for as long as is necessary with regard to the relevant purposes or in accordance with applicable legislation. We will delete your personal data when it is no longer necessary to store them.

    7. Your rights

    You have the right to know what information MEDIA SPAIN S.L. have registered and to make changes to these data if they are incorrect. You have the right to receive a copy of the personal data processed.

    You have the right to have your personal data deleted if the information is no longer necessary to fulfill the purposes for which it was collected or if the processing is illegal.

    You have the right to request MEDIA SPAIN S.L. limits the processing of your personal data.

    You have the right to request that we cease sending you marketing material.

    You have the right to receive your personal data in a structured, generally used and machine-readable format and to have your personal data transferred to another person responsible for personal data if this is technically possible.

    You have the right to file a complaint with a supervisory authority.

    You have the right to withdraw your consent if we treat your personal data in accordance with your consent.

    All questions regarding your rights are answered by writing to the following email address: info@casadelsol.com

    8. Other websites

    Our website may contain links to other websites. This privacy policy applies only to our website. If you use links to other websites, we recommend that you read their privacy policy.

    9. Update of our privacy policy

    We regularly review our privacy policy and publish all updates on our website.

    This Privacy Policy was last updated in March 2018.

    All questions related to data protection are answered by writing to the following email address: info@casadelsol.com

    CASA DEL SOL BY MEDIA SPAIN S.L.

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